Female Guest Relations Officer 1056 views

Job Description

We are currently seeking a Female GUEST RELATIONS OFFICER (Chinese and English Speaking) for our Dive and Watersports Centre in a luxury resort.

Reporting to the Dive & Watersports Manager, you will be responsible for:
  • Accurately conveying information to guests of the dive and watersports facilities andservices
  • Arranging and attending guest activities and excursions
  • Fulfilling the guest special requests
  • Attending and solving any guest issues or complaints
  • Actively seeking out guest feedback and anticipating guest needs
  • Assisting Base Manager with planning and scheduling excursions and boat movements
  • Manning the Dive and Watersports Centre
  • Providing sales assistance for dive and watersports equipment

Job Requirements

  • Previous experience in similar position within a resort, or other customer service based position
  • High level of written and spoken English and Chinese
  • Hotel school graduates and / or experience in a similar position
  • Outgoing personality who fosters customer relation
  • Computer literate
  • Experience in working in a multicultural team
  • Flexible working hours, hands on, patient, punctual and highly service oriented
  • Outgoing and social personality
  • Strong desire to provide memorable guest experiences by exceeding expectations
  • Additional languages would be an advantage, Japanese or Korean will be highly regarded.

How To Apply

If you believe the above fits your skills, character and personality, then please send your resume with a recent picture of yourself and contact information for two referees to tessa@silversands.com.mv

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LEADING DIVE AND WATER SPORTS OPERATOR IN UP MARKET RESORTS IN THE MALDIVES, CURRENTLY MANAGING 9 CENTERS AND ALSO MANAGING EVO HOME, EVO FLOORING, EVO SOLUTIONS AND SEA GEAR. IN ADDITION, WE ALSO MANAGES AN INBOUND TRAVEL BUSINESS.

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